Customer Service Officer
Tā tātou atarua – Our vision
Enabling what matters.
He angitūtanga - The opportunity
We have a part-time position that sit within our Community Experience & Services team that would work across Te Takeretanga o kura-hau-pó and across our other community facilities, Te Awahou Nieuwe Stroom and Shannon Library. This role will provide customer service for both external and internal customers by receiving and responding to all enquiries and requests in person and by phone, You will be receiving and processing payments over the counter and providing support and administration services to the community and wider Council.
This is an opportunity to make a difference in our community, transforming not only our regional economy, but also the lives of those who call Horowhenua home – now and in the future.
10 hours per week
He kōrero mōu - About you
Drawing from your experience in a customer-facing role, you’ll bring confident communication skills and the ability to connect with everyone you encounter. You’re driven to provide top-notch service, quickly resolve issues, and take decisive action when needed. Experience in cash handling would be an advantage.
Join our team and play a key role in our dedication to exceptional customer service. Apply today and help us create outstanding experiences for our valued customers.
Tā tātou ahurea – Our culture
Horowhenua District Council is proud to be an inclusive workplace; we celebrate difference, diversity, and aim to empower our employees. We are an organisation built on innovation and optimism, and are embarking on an organisation reset. We are motivated to build a place where we value our people and provide opportunities for them to build outstanding careers and better Horowhenua.
Ngā āhuatanga kei a mātou - What we offer
An excellent working environment where passionate and committed team members who strive to make a difference for current and future generations. This important opportunity to join a thriving organisation with a strong focus on delivery and to do meaningful work with motivated people that has a direct impact on the lives of our Horowhenua Community.
Tono mai ināianei - Apply now
If you are interested in learning more about what the role involves please see the position description, if you have any questions or would like to discuss this role in confidence please call Celle Gore 027 582 3750. Please upload a copy of your CV and a cover letter.
He rau ringa e pakari ai ngā taura whiri i ō tātou kāinga noho me ō tātou hapori – mai i te pae maunga o Tararua ki te moana
With many hands the threads which weave our neighbourhoods and communities together will be strengthened from the Tararua Ranges to the sea.
